UK Delivery

We understand that after the quality of the item delivery is the most important aspect of ordering. Slow delivery can mean delays in practicing, or worse if needed for a competition. That is why we know how pivotal it is to have your order to hand as quickly as possible.


We only use tried and tested couriers with fully tracked delivery.

We normally use Royal Mail 48 Tracked, Royal Mail 24 Tracked along with DHL Express.


We offer free Next Working Day Delivery on all UK orders over £150.
Along with Free standard delivery on UK orders over £30


Additional services such as Royal Mail Special Delivery 1pm or pm are also available on a order by order basis depending on the overall weight.


We delivery to throughout the whole of the UK, this includes the Islands and Channel Islands at no additional cost.

Standard Delivery

Our standard delivery is normally 3-5 working days. The vast majority of our standard orders are sent via Royal Mail Tracked 48. This includes a tracking number, text/email updates and an estimated day and time of delivery.

Standard delivery is free for all orders over £30, with a nominal £4 charge for orders below £30.


Next Working Day Delivery

Our next working day delivery normally arrives the next working day after ordering (when within our dispatch time), The majority of our orders for next working day is sent via Royal Mail Tracked 24. This includes a tracking number, text/email updates and an estimated day and time of delivery.

Next working day delivery is free on all orders over £150 with a £7 charge for orders below £150.


Next Day Guaranteed Timed Delivery

In addition to next working day delivery we also offer Royal Mail Special Delivery, either 1pm or 9am for orders that just cannot wait. We do not offer this as an automated delivery service, but is quoted on a order by order basis.

Estimated delivery costs :
RM Special Delivery 1pm (Up to 20kg) : £8-£22
RM Special Delivery 9am (Up to 2kg) : £28-£42
Parcelforce By 10am (Up to 30kg) : £20
Parcelforce by 9am (Up to 30kg) : £30
Please note, Parcelforce 9am may not be available in all area .


Dispatch Times

We aim to dispatch all overs the same day and will continue to pack and attempt to dispatch orders throughout the day. Although for same day dispatch we have a cut off point of 2pm Monday to Friday, despite this many orders after this time will still be dispatched the same day as we endeavour to dispatch orders as quickly as possible.

Returns

Items can be returned to us within 14 days of arriving to you, conditioned that they are in new, unused condition. Shoes must be worn on a carpeted area so not to mark the suede sole which they cannot be returned if they have. The exceptions to this is tights, undergarments, and tailored dancewear.

The cost of return is not covered by Toe 2 Toe Dancewear, except if the item was damaged during transit or fault with the item, however for £4.50 can provide a return and collection.

Europe Delivery

We deliver to over 65 countries throughout Europe, North and South America, Africa, Asia, and Oceania via either Royal Mail, DHL express or FedEx depending on the chosen service. If we do not has a standard rate for your country please get in touch for a quote


We understand that after the quality of the item delivery is the most important aspect of ordering. Slow delivery can mean delays in practicing, or worse if needed for a competition. That is why we know how pivotal it is to have your order on the job site as quickly as possible.


We only use tried and tested couriers with fully tracked delivery.

Our main international courier is DHL Express, although this option is often the slightly more expensive option orders will be received between 1-3 working days in most cases, without any lengthy delays being stuck at customs.
We our standard courier is Royal Mail, however this often relies on the national delivery service of that country.


Standard European Delivery

Our standard delivery courier is Royal Mail International Tracked, this is normally a 5-7 day service for most parts of Europe, however due to customs facilities in each country may take up to 30 days.. This includes a tracking number, with full details of the progress of your delivery.

Standard delivery is free for all European orders over £600 (excl. VAT). For orders under this amount the cost is based upon the overall weight of the order, which is worked out on checkout. If you would like to get an accurate cost for delivery cost please email us with your order and we can send a quote.


Express European Delivery

Our standard express European delivery courier is DHL Express, occasionally this may change to FedEx depending on this size/weight. Orders normally arrive within 1-3 working days.

Express delivery is free for all European orders over £1200 (excl. VAT). For orders under this amount the cost is based upon the overall weight of the order, which is worked out on checkout. If you would like to get an accurate cost for delivery cost please email us with your order and we can send a quote.


VAT & Import Charges

We are registered for VAT in the UK only. That means when selecting any other country VAT is removed from the cost and is not charged. This does however mean that VAT will be changed by the courier upon the import of the order. Normally this will be due prior to the delivery being made. Each country has import rules and regulations where orders below a certain value are not charged VAT/Duty.

Worldwide Delivery

We deliver to over 65 countries throughout Europe, North and South America, Africa, Asia, and Oceania via either Royal Mail, DHL express or FedEx depending on the chosen service. If we do not has a standard rate for your country please get in touch for a quote


We understand that after the quality of the item delivery is the most important aspect of ordering. Slow delivery can mean delays in practicing, or worse if needed for a competition. That is why we know how pivotal it is to have your order on the job site as quickly as possible.


We only use tried and tested couriers with fully tracked delivery.

Our main international courier is DHL Express, although this option is often the slightly more expensive option orders will be received between 3-7 working days in most cases, without any lengthy delays being stuck at customs.
We our standard courier is Royal Mail, however this often relies on the national delivery service of that country.


Standard Worldwide Delivery

Our standard delivery courier is Royal Mail International Tracked, this is normally a 8-12 day service for most parts of the world, however due to customs facilities in each country may take up to 30 days. This includes a tracking number, with full details of the progress of your delivery.


Express Worldwide Delivery

Our standard express worldwide delivery courier is DHL Express, occasionally this may change to FedEx depending on this size/weight. Orders normally arrive within 3-7 working days.


VAT & Import Charges (EU & Worldwide Orders)

When importing an item VAT may be changed by the courier upon the import of the order. Normally this will be due prior to the delivery being made. Each country has import rules and regulations where orders below a certain value are not charged VAT/Duty.

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